The Role of the Quality Group in Software Development
نویسنده
چکیده
This paper describes the role of the quality organization in software development as observed in dozens of commercial organizations. It views the different charters and purposes the quality groups have. The potential benefits and drawbacks for various charters are presented, along with the organizational structure and typical activities in each. The charter for the quality group changes over time, and observations of progressions in organizations are made. The various possible organizations, charters, and roles are described and related briefly to quality systems described in both the SEI Capability Maturity Model and ISO 9000 Standards (ISO 9001 and ISO 9000-3). The impact on product quality of the different types of development process, and possible roles for the quality group are also covered.
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